Terms & Conditions

Last updated: January 2025

1. Agreement to Terms

By accessing and using Illumination's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.

2. Services

Illumination provides SAP SuccessFactors and Employee Central Payroll consulting services, including but not limited to advisory, implementation, migration, training, and support services. The specific scope of services will be defined in individual service agreements.

3. Intellectual Property

All content, trademarks, service marks, trade names, and intellectual property on this website are owned by or licensed to Illumination. IlluminationTools and related proprietary software remain the intellectual property of Illumination.

4. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Not use our services for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations

5. Service Level and Availability

While we strive to ensure our services are available at all times, we do not guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

6. Payment Terms

Payment terms for professional services will be specified in individual service agreements. Unless otherwise stated, invoices are due within 30 days of the invoice date. Late payments may incur interest charges as permitted by law.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of engagement. This obligation survives the termination of services.

8. Limitation of Liability

To the fullest extent permitted by law, Illumination shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold Illumination harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these terms.

10. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms and Conditions.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: Contact@illuminationltd.com

Phone: 020 3500 2258

Address: Unit 3, City Mews, Ilford, IG6 2FQ, United Kingdom